Terms and Conditions

Cancellation Policy

Time is precious, so is your treatment! If you arrive more than 10 minutes late for a scheduled appointment we may have to cut your treatment or reschedule.

No-show Policy

One no-show and we will require pre-payment for future bookings. Cancellations within 30 minutes of a scheduled appointment will be considered as a no-show as we will have turned other clients away. Please note: in the unlikely event that something is not quite right with your treatment, please let us know within 24 hours if you need a fix.